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A Study on the Effect of Educational Service Quality and Communication on Customer Loyalty through Customer Satisfaction and Customer Trust
Eun Joung KIM, Jeong Ok HA, Jong Woo PARK
J Korean Soc Qual Manag. 2024;52(1):57-75.   Published online March 31, 2024
DOI: https://doi.org/10.7469/JKSQM.2024.52.1.57
                                    
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A Study on the Factor Affecting the Service Commitment in Customer Satisfaction Education: Focused on Financial Institute Employee
Injoung Bae, Soeun Park, Jeongil Choi
J Korean Soc Qual Manag. 2016;44(1):121-138.   Published online March 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.1.121
                              
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