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QUALITY POLICY
A Study on the Quality Culture Level Survey and Improvement Plan for the Defense Industry Companies
Purpose: This article aims 1) to identify key elements for building quality culture, 2) to design and analyze survey data from defense industry companies, and 3) to suggest directions for enhancing quality culture levels. Methods: Key elements and items for a quality culture ar...
GENERAL QUALITY RESEARCH
A Study on the Impact of Perceived Cosmetic Brand App on Continuous Usage Intention - Meditating Effect of Customer Satisfaction and Moderating Effect of Involvement -
Purpose: The purpose of this study is to analyze correlation of perceived cosmetics brand apps attributes and use intentions, mediating role of customer satisfaction, and relationship between customer satisfaction and continuous usage intention. Then provide basic data for devel...
GENERAL QUALITY RESEARCH
The Impact of Customization of TV Home Shopping Mobile Applications on Service Quality and Customer Loyalty
Purpose: We examine the impact of Customization of TV Home Shopping Mobile Applications on Service Quality and Customer Loyalty. Methods: We collect data by using survey and proposed relationships between latent variables using Structural Equations Modeling. Results: We find t...
Current Issue
Published online
47(2); June 30, 2019
Volume 47(1); March 2019
Volume 46(4); December 2018
Volume 46(3); September 2018
Volume 46(2); June 2018
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Quality Policy
217 군수업체의 품질문화 수준조사 및 향상방안
김영현, 변재현
J Korean Soc Qual Manag. 2019;47(2):217-236.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.217
                                    
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General Quality Researches
237 지각된 화장품 브랜드 앱의 특성이 지속적 사용의도에 미치는 영향에 관한 연구 - 고객만족의 매개효과와 관여도의 조절효과를 중심으로-
조가, 김영길, 김연성
J Korean Soc Qual Manag. 2019;47(2):237-254.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.237
                                    
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255 TV 홈쇼핑 모바일 애플리케이션의 고객화가 서비스 품질 및 고객충성도에 미치는 영향에 대한 연구
음상원, 안철옥, 임호순
J Korean Soc Qual Manag. 2019;47(2):255-269.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.255
                                    
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271 연관성 기반 비유사성을 활용한 범주형 자료 군집분석
이창기, 정욱
J Korean Soc Qual Manag. 2019;47(2):271-281.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.271
                                    
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283 방탄헬멧의 방탄시험방법 개선에 관한 연구
구승환, 김경민, 박중화, 송승환
J Korean Soc Qual Manag. 2019;47(2):283-294.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.283
                                    
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295 중소기업의 생산성 성과 요인에 관한 구조적 분석: 생산성경영시스템(PMS) 인증 제조업을 중심으로
서창수, 안옥현
J Korean Soc Qual Manag. 2019;47(2):295-314.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.295
                                    
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315 표준 연결망을 활용한 표준의 평가방법에 관한 연구
최재진, 정순석, 김광수
J Korean Soc Qual Manag. 2019;47(2):315-325.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.315
                                    
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327 서비스 품질의 체계적 문헌 조사 연구: 계량서지학과 네트워크 분석을 중심으로
정의범, 박진수
J Korean Soc Qual Manag. 2019;47(2):327-344.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.327
                                    
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Case Studies
345 Kano-Timko모델과 컨조인트 분석을 활용한 한국 식품의 이집트 할랄 시장에 진출을 위한 타당성 분석
손영석, 이병서, 나경수
J Korean Soc Qual Manag. 2019;47(2):345-365.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.345
                                    
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367 공공서비스 IT수용에 대한 사용자 저항요인: 고속도로 하이패스시스템 사례
조희수, 서영호, 이상철, 이새봄
J Korean Soc Qual Manag. 2019;47(2):367-380.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.367
                                    
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381 군집분석 및 반응표면분석법을 활용한 반도체 공정수율향상에 관한 연구
고관주, 김나연, 김용수
J Korean Soc Qual Manag. 2019;47(2):381-396.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.381
                                    
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