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General Quality Researches
1 The Effect of Extended Warranties on Economic Outcome in a Supply Chain
Sunghee Lee, Jinsoo Park
J Korean Soc Qual Manag. 2023;51(1):1-18.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.1
                  
19 A Study on the Effect of Public Library Service Scape on Customer Loyalty
Young Hee Kim, Dong Hyuk Jo
J Korean Soc Qual Manag. 2023;51(1):19-36.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.19
                  
37 Analysis of Defence Service Quality using PCSI Index and an Empirical Comparative Analysis - Focusing on Small Businesses less than 100 Employees
Yoon-Wook Nam, Dong-Hyeon Ko, Hyun-Min Kim, Kowan-Woo Lee
J Korean Soc Qual Manag. 2023;51(1):37-54.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.37
                  
55 Injection Process Yield Improvement Methodology Based on eXplainable Artificial Intelligence (XAI) Algorithm
Ji-Soo Hong, Yong-Min Hong, Seung-Yong Oh, Tae-Ho Kang, Hyeon-Jeong Lee, Sung-Woo Kang
J Korean Soc Qual Manag. 2023;51(1):55-65.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.55
                  
67 Analysis of the COVID-19 Pandemic-Driven Effect Changes of Quality Factors on Customer Satisfaction in Korean Police Civil Affairs Service
Seon-Kwan Yeo, Jong-Hyuk Lee, Won-Jun Choi, Ki-Hun Kim
J Korean Soc Qual Manag. 2023;51(1):67-78.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.67
                  
79 A Study on the Effects of Educational Service Quality of Lifelong Education Institutions on Job Preparation Behavior of Adult Learners
Min Jae Gil, Jong Woo Park
J Korean Soc Qual Manag. 2023;51(1):79-96.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.79
                  
97 A Study on Factors Affecting Intention to Continuous Use Metaverse Platform Service
Minji Kim, Seungzoon Lee, Jeongil Choi
J Korean Soc Qual Manag. 2023;51(1):97-117.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.97
                  
119 A Study on Optimization of Classification Performance through Fourier Transform and Image Augmentation
Kihyun Kim, Seong-Mok Kim, Yong Soo Kim
J Korean Soc Qual Manag. 2023;51(1):119-129.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.119
                  
Case Study
131 Implementation of a KPI Focused e-QMS: A Case Study in the Aerospace & Defense Industry
Jae Young Shin, Wan Seon Shin
J Korean Soc Qual Manag. 2023;51(1):131-154.   Published online March 31, 2023
DOI: https://doi.org/10.7469/JKSQM.2023.51.1.131
                  
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