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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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The Effects of Service Quality and Costs of Power Plant Maintenance Services on Customer Value and Customer Satisfaction
Jin-Ho Lee, Jong-Hoon Kim, Han-Joo Yoo
J Korean Soc Qual Manag.
2012;40(1):73
DOI:
https://doi.org/10.7469/JKSQM.2012.40.1.073
Cited By 3
A Study on the Service Quality Assessment Utilizing 6 Sigma - Focused on Domestic Banks -
Jong-Hoon Kim, Gwang-Suk Song, Han-Joo Yoo
J Korean Soc Qual Manag.
2011;39(4):527
1
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