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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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How to Apply the New Quality Dimensions to the New Business in the Digital Transformation Era?
Min Seo Park, Kyung Mi Bae, Youn Sung Kim
J Korean Soc Qual Manag.
2021;49(4):609-622. Published online December 28, 2021
DOI:
https://doi.org/10.7469/JKSQM.2021.49.4.609
Service Blueprinting Analysis(SBA) on B2B Courier Services – Focus on Company Y
Youn Sung Kim, Jin Myung Jang, Jungoo Kang, Kyung Mi Bae
J Korean Soc Qual Manag.
2017;45(1):129-138. Published online March 31, 2017
DOI:
https://doi.org/10.7469/JKSQM.2017.45.1.129
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