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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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CRPN (
Customer-oriented Risk Priority Number
): RPN Evaluation Method Based on Customer Opinion through SNS Opinion Mining
In-Hyeok Yoo, Won-Kyung Kang, Kyu-Nam Choi, Ji-Yun Park, Geon-Ju Lee, Sung-Woo Kang
J Korean Soc Qual Manag.
2019;47(1):97-108. Published online March 31, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.1.97
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