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The Effect on Consumer Satisfaction through the Quality Characteristics of Consumer Perception for Smart Car Technology
In Sun Back, Seog Ju Chang
J Korean Soc Qual Manag. 2016;44(3):661-676.   Published online September 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.3.661
                              
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Prioritizing quality attributes using I-S Gap analysis
HaeGeun Song, Sung Uk Lim
J Korean Soc Qual Manag. 2015;43(2):127-140.   Published online June 30, 2015
DOI: https://doi.org/10.7469/JKSQM.2015.43.2.127
                        
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