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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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Why Do Laggards Resist the IT Adoption in Public Service?: A Case of Expressway Hi-Pass System
Hee-Soo Cho, Yung-Ho Suh, Sang-Chul Lee, Sae-Bom Lee
J Korean Soc Qual Manag.
2019;47(2):367-380. Published online June 30, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.2.367
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