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Journal of Korean Society for Quality Management
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A Study on the Effects of ISO 9001/2000 Certification Factors on Performance of Service Quality and Customer Satisfaction
Kim Jae Hwan
J Korean Soc Qual Manag.
2004;32(4):64
A Study on the Logistics Service Quality, Customer Satisfaction, Relationship Quality and Repurchase Intention in Internet Shopping Mall
An Un-Seok
J Korean Soc Qual Manag.
2004;32(4):30
The Relationship of the Service Quality, Customer Satisfaction and Re-use Intention in Golf Culb
Lee Sang Suk
J Korean Soc Qual Manag.
2004;32(3):10
Development of Military Customer Satisfaction Index
, , ,
J Korean Soc Qual Manag.
2004;32(2):212
A Preliminary Study on the Satisfaction of Mobile Internet Service Usage
, ,
J Korean Soc Qual Manag.
2004;32(2):15
A Study on the Effects of Rewards Factors on Performance of Total Quality Management
J Korean Soc Qual Manag.
2003;31(4):64
A Study on Factors Influencing Internet Service Satisfaction in the High-Speed Information and Communication Network
, ,
J Korean Soc Qual Manag.
2002;30(3):168
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