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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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A Study on Factors Affecting Intention to Use Online Collaboration Tools for the Non-
Face-to-Face
Educational Environment
Jay Seo, Sunju An, Jeongil Choi
J Korean Soc Qual Manag.
2022;50(3):571-591. Published online September 30, 2022
DOI:
https://doi.org/10.7469/JKSQM.2022.50.3.571
Examining User Perception about Airline Untact Service Quality
Sojeong Lee, Jaeyoung An, Haejung Yun
J Korean Soc Qual Manag.
2022;50(3):545-570. Published online September 30, 2022
DOI:
https://doi.org/10.7469/JKSQM.2022.50.3.545
A Study on the Development of the Communality Model of Service Quality for the Non-
face-to-face
and
Face-to-face
Automobile Insurance Market in China
Young Sik Kwak, Kang-il Han, Ja Kyung Koo, Jae Won Hong, Yoon Jung Nam, Ji Young Park
J Korean Soc Qual Manag.
2022;50(3):387-405. Published online September 30, 2022
DOI:
https://doi.org/10.7469/JKSQM.2022.50.3.387
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