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Table of Contents | , 2010 Vol. 38 No.2
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In this issue:
▶
150
Research on grading the quality level and developing the comparability index of the national statistics
Kyu-Ho Shim
J Korean Soc Qual Manag.
2010;38(2):150
161
Measuring learner satisfaction in e-learning using SERVQUAL
Hee-Jin Ku, Young-Taek Park
J Korean Soc Qual Manag.
2010;38(2):161
171
Bootstrap
$C_{pp}$
Multiple Process Performance Analysis Chart
Dae-Heung Jang
J Korean Soc Qual Manag.
2010;38(2):171
212
Measuring Efficiency of Recycling Food Wastes Facilities using DEA
Dae-Hwan Kim, Jong-Beom Moon, Wang-Jin Yoo, Dong-Myung Lee
J Korean Soc Qual Manag.
2010;38(2):212
236
Effect Analysis and Effective Responsive Measures of ISO 26000 Global Standard Establishment and Its Implementation in Korea
Hyung-Wook Kim
J Korean Soc Qual Manag.
2010;38(2):236
248
Potential Customer Satisfaction Improvement Index based on Kano Model
Sung-Uk Lim, Young-Taek Park
J Korean Soc Qual Manag.
2010;38(2):248
261
A Comparative Study on Productivity of the Single PPM Quality Certification Company by using the Bootstrapped Malmquist Productivity Indices
Gwang-Suk Song, Han-Joo Yoo
J Korean Soc Qual Manag.
2010;38(2):261
276
An Analysis of Relationship between ISO 9000 Quality Management Principles and ISO 9001 Requirements
Hyung-Gyoo Won
J Korean Soc Qual Manag.
2010;38(2):276
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