In Search of Korean TQM through the Comparison between American and Japanese TQM

Chung Kyu Suk,

Journal of Korean Society for Quality Management > Volume 32(3); 2004 > Article

Journal of Korean Society for Quality Management 2004;32(3): 1-.

미국형과 일본형 TQM간의 비교를 통한 한국형 TQM에 관한 모색

정규석

강원대학교 경영관광회계학부

In Search of Korean TQM through the Comparison between American and Japanese TQM

ABSTRACT

Many companies of the world have applied the TQM, which was originated from Japanese management style, to increase their competitiveness. It is not so easy to implement successfully the management practices originated from the foreign countries, which are usually mixed with specific cultures and management systems of their own. Some American companies created some best practices such as 6 sigma approach for applying TQM by creative benchmarking. This Paper Presents some issues for creative benchmarking for Korean companies through the analysis of the creative benchmarking processes of the successful American companies.

Key Words: TQM;