A Study on TQM in College Education -The Models of TQM-

Kim Heetak,

Journal of Korean Society for Quality Management > Volume 32(4); 2004 > Article

Journal of Korean Society for Quality Management 2004;32(4): 103-.

대학에서의 TQM에 관한 연구

김희탁

상명대학교 경영학부

A Study on TQM in College Education -The Models of TQM-

ABSTRACT

Total Quality Management(TQM) in Higher Education Institution(HEI) has been popular since early 1980s. Implementation of TQM, however, has not been easy. The difficulties of the implementation is partially due to the lack of effective TQM models in HEIs. This paper proposed a new model based on PDCA cycle. The paper consists of four chapters. First chapter Introduces the status of TQM in HEIs and implementation problems. Second chapter delineates the models used in HEIs. In third chapter, a new model is suggested. Last chapter is the conclusions.

Key Words: TQM in HEI;TQM models;barriers of TQM;