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Journal of Korean Society for Quality Management 2009;37(2): 68-. |
| 문제해결을 위한 QC 도구의 체계적 활용방안에 대한 연구 |
| 윤태홍1, 김창열2, 변재현2 |
1삼현엔지니어링(주) 품질보증부
2경상대학교 산업시스템공학부 |
| A Study on Implementing the QC Tools for Systematic Problem-Solving |
| Tae-Hong Yun1, Chang-Yeol Kim2, Jai-Hyun Byun2 |
1Department of Quality Assurance, Samhyun Engineering Co.
2Gyeongsang National University |
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| ABSTRACT |
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There are many quality control(QC) tools useful for solving quality problems. In this paper, QC 7 tools, new QC 7 tools, and other quality tools are first compared with respect to their frequency of use. We suggest an integrated problem-solving procedure to systematically deal with various quality problems. For each step a streamlined flow chart is presented to help the practitioners to adopt relevant tools depending on certain situations they face. The procedure will help quality practitioners solve field quality problems. |
| Key Words:
systematic problem solving;QC 7 tools;new QC 7 tools;statistical methods;PDCA;DMAIC; |
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