Developing Global Masterpiece Index and the Evaluation Method of a Masterpiece

Shin, Wan Seon; Ahn, Seon Eung; Park, Sang Ho

Journal of Korean Society for Quality Management > Volume 42(2); 2014 > Article

Journal of Korean Society for Quality Management 2014;42(2): 189-.

글로벌 명품지수와 명품 평가 방법의 개발

신완선¹, 안선응², 박상호¹

¹성균관대학교 산업공학과
²한양대학교 산업경영공학과

Developing Global Masterpiece Index and the Evaluation Method of a Masterpiece

Wan Seon Shin¹, Seon Eung Ahn², Sang Ho Park¹

¹Department of Industrial Engineering, SungKyunKwan University
²Department of Industrial & Management Engineering, Hanyang University

ABSTRACT

Purpose:
To reinforce the product competitiveness of Korean small and medium-sized business in the world market.
Methods:
By clarifying the definition of a masterpiece, developing global masterpiece quality index(MQI) equipped with checklists, surveying several companies and customers, and analyzing the results of the survey via the MQ zone diagram.
Results:
The results of the survey show the gap between Korean small and medium-sized business and global masterpiece companies in terms of MQI. From this analysis, in order for the surveyed Korean companies to be the world-class ones, the managerial aspects to be improved could be clearly pointed out through the measurement indices.
Conclusion:
This research would provide Korean small and medium-sized companies, which wish to get on the global masterpiece level, with an objective guideline.

Key Words: Masterpiece;Masterpiece Quality Index;Masterpiece Quality Zone Diagram;