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J Korean Soc Qual Manag
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Author is indexed since 2016
Author :
Seog Ju Chang
4 Articles
547
Effect of Customer Relationship Management(CRM) on Customer Satisfaction in the Equipment Construction Companies Using Kano Model
Seung Ho Lee, Seog Ju Chang
J Korean Soc Qual Manag.
2017;45(3):547-560. Published online September 30, 2017
DOI:
https://doi.org/10.7469/JKSQM.2017.45.3.547
661
The Effect on Consumer Satisfaction through the Quality Characteristics of Consumer Perception for Smart Car Technology
In Sun Back, Seog Ju Chang
J Korean Soc Qual Manag.
2016;44(3):661-676. Published online September 30, 2016
DOI:
https://doi.org/10.7469/JKSQM.2016.44.3.661
425
A Study on the Effect of Brand Value Through Residential Satisfaction for CRM of Home Builders
Suk Hwang Jung, Seog Ju Chang
J Korean Soc Qual Manag.
2016;44(2):425-450. Published online June 30, 2016
DOI:
https://doi.org/10.7469/JKSQM.2016.44.2.425
151
A Study on the Effect of Innovation Performance Through Business Innovation Activities and Techniques for the Small & Medium Size Company
Hee Young Moon, Seog Ju Chang
J Korean Soc Qual Manag.
2015;43(2):151-168. Published online June 30, 2015
DOI:
https://doi.org/10.7469/JKSQM.2015.43.2.151
Cited By 2
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