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J Korean Soc Qual Manag
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Author :
Yung-Ho Cho
1 Article
18
Effect of Managerial Ideologies on Service Quality and Organizational Effectiveness - Focused on the Moderating Effect of Job Emotionality -
Yung-Ho Cho, Hye-Sook Lee, Hyung-Do Seo
J Korean Soc Qual Manag.
2009;37(3):18