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A Case Study of the Construction of Smart Factory in a Small Quantity Batch Production System: Focused on IDIS Company
sea-nam Oh, won-chul Park, Moon Charn Riew, Min Koo Lee
J Korean Soc Qual Manag. 2018;46(1):11-26.   Published online March 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.1.011
                                    
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An Analysis of Ordinary Mail Service Quality Attributes using Kano Model and Decision Tree Model
Hyeon Deok Choi, Moon Charn Riew
J Korean Soc Qual Manag. 2016;44(4):883-895.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.883
                              
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A Strategy for EMS Service Quality Improvement Using Kano Model and Improvement-Gap Analysis
Myung Sub Kim, Moon Charn Riew
J Korean Soc Qual Manag. 2015;43(3):397-408.   Published online September 30, 2015
DOI: https://doi.org/10.7469/JKSQM.2015.43.3.397
                                 Cited By 2
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