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A Study on the Mediating Effect of Self-Efficacy in the Relationship between Self-leadership and Customer Orientation: Focusing on Airline Cabin Crew
Do-Hee Kwon, Seung-hae Lee
J Korean Soc Qual Manag. 2022;50(3):441-457.   Published online September 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.3.441
                                    
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Mediating Effect of Trust in Supervisor on the Relationships Between Self-Leadership and Service Quality
Eun-Il Son, Jung-Su Song, Hyung-Il Koh
J Korean Soc Qual Manag. 2011;39(2):281
            
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