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J Korean Soc Qual Manag
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Journal of Korean Society for Quality Management
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A Study on the Impact of Customer Relationship Management Strategy on
Relationship Quality
and Customer Loyalty: Focused on for Parents Who Use Infant and Toddler Education Institutions
Eun Joung Kim, Hyo Jung Yoon, Jong Woo Park
J Korean Soc Qual Manag.
2024;52(2):303-322. Published online June 30, 2024
DOI:
https://doi.org/10.7469/JKSQM.2024.52.2.303
The Effect of SNS Prosumer Activity Characteristics and
Relationship Quality
on User Satisfaction and Loyalty Intention
Do-Hee Kwon, Chul-Ho Cho
J Korean Soc Qual Manag.
2019;47(1):125-138. Published online March 31, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.1.125
An Effect of Image and Satisfaction of Job Information Sites for High Quality Human Resources on
Relationship Quality
and Loyalty Intention
Chul-Ho Cho
J Korean Soc Qual Manag.
2017;45(2):275-292. Published online June 30, 2017
DOI:
https://doi.org/10.7469/JKSQM.2017.45.2.275
The Structural Effects of Relational Benefits on Brand Loyalty in Financial Institute
Jungbin Jang, Shin Kim, Jeongil Choi
J Korean Soc Qual Manag.
2017;45(1):39-54. Published online March 31, 2017
DOI:
https://doi.org/10.7469/JKSQM.2017.45.1.039
The Relationships among Suitability of the Entertainer Advertising Model,
Relationship Quality
and Brand Loyalty in Coffee Shop
YeongGug Kim, HyunKyu Park, JangHyeon Nam
J Korean Soc Qual Manag.
2015;43(3):383-396. Published online September 30, 2015
DOI:
https://doi.org/10.7469/JKSQM.2015.43.3.383
Cited By 1
A Study on the Logistics Service Quality, Customer Satisfaction,
Relationship Quality
and Repurchase Intention in Internet Shopping Mall
An Un-Seok
J Korean Soc Qual Manag.
2004;32(4):30
An empirical study on the effectiveness of BSC to measure quality concerning supply relationship
,
J Korean Soc Qual Manag.
2002;30(3):79
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