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15 |
A Preliminary Study on the Satisfaction of Mobile Internet Service Usage
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J Korean Soc Qual Manag. 2004;32(2):15
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24 |
A Study on the Effects of Flow on Customer Purchase Intention in Internet Shopping Malls
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J Korean Soc Qual Manag. 2004;32(2):24
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37 |
The Effect of the Organizational Leadership and Corporate Culture Types, ISO 9001:2000 System, the Quality Culture Formation on the Corporate Performance
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J Korean Soc Qual Manag. 2004;32(2):37
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77 |
A Model of Evaluating the Efficiency of Container Terminals for Improving Service Quality
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J Korean Soc Qual Manag. 2004;32(2):77
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93 |
Methodological Issues in Internet Survey and Development of Personalized Internet Survey System Using Data Mining Techniques
J Korean Soc Qual Manag. 2004;32(2):93
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109 |
A Study on the Service Quality Level and Switching Barriers in the Retail Industry -Comparing Department Store with Discount Store-
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J Korean Soc Qual Manag. 2004;32(2):109
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132 |
The Z-CUSUM Control Chart for the Process with Recurring Cycles or Frequent Small Shifts
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J Korean Soc Qual Manag. 2004;32(2):132
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154 |
Implementation of TOC/DBR under Six Sigma environment
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J Korean Soc Qual Manag. 2004;32(2):154
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168 |
Design and Implementation of a Web-based Expert System for the Total Quality Management
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J Korean Soc Qual Manag. 2004;32(2):168
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191 |
A Design of Control Chart for Fraction Nonconforming Using Fuzzy Data
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J Korean Soc Qual Manag. 2004;32(2):191
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212 |
Development of Military Customer Satisfaction Index
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J Korean Soc Qual Manag. 2004;32(2):212
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