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713 |
A Research on the Development of Quality Cost Management System for Power Industry
Myong Chang Lee, Bong Sun Hwang, Sang Jun Park, Min Gyu Kim, Dong Chun Kim, Wan Seon Shin
J Korean Soc Qual Manag. 2016;44(4):713-733. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.713
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735 |
Quality Management Study of Weapon System using Ontology
Youngjun An, Yoonho Seo
J Korean Soc Qual Manag. 2016;44(4):735-749. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.735
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General Quality Researches |
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751 |
Economic Design of Three-Stage X Control Chart Based on both Performance and Surrogate Variables
Shin-Seok Kwak, Jooho Lee
J Korean Soc Qual Manag. 2016;44(4):751-770. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.751
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771 |
The Analysis of Efficiency and Productivity of the Quality of Global Automobile Brands from the Customer's Perspective: Luxury vs. Mainstream Brand
Hyun Jung Kim, Changhee Kim, Kangwha Choi
J Korean Soc Qual Manag. 2016;44(4):771-784. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.771
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785 |
The Framework for the Strategy of Research & Business Development
Joon-Young Kim, Si-Il Sung, Jaehun Park
J Korean Soc Qual Manag. 2016;44(4):785-798. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.785
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799 |
Conjoint analysis with mixed levels of attributes
Yong B. Lim, Jong Hee Chung
J Korean Soc Qual Manag. 2016;44(4):799-811. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.799
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813 |
A Study on Airline Service Quality Assessment using Potential Customer Satisfaction Improvement Index Based on Kano Model- Centered around Chinese Passengers
lin Qi, Kyu Suk Chung
J Korean Soc Qual Manag. 2016;44(4):813-831. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.813
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833 |
Estimation of Willingness to Pay for Smart Home Service by Contingent Valuation Method
Yonghee Kim, Sung Eun Lim, Jeongil Choi
J Korean Soc Qual Manag. 2016;44(4):833-843. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.833
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845 |
Research on the recent tendency of quality circle papers and improvement plans
Heejoong Yang
J Korean Soc Qual Manag. 2016;44(4):845-853. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.845
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855 |
Creativity evaluation of design concepts using AHP
ChangWon Seo, Young T. Park
J Korean Soc Qual Manag. 2016;44(4):855-867. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.855
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869 |
Economic Evaluation Analysis of Effect of Train Freight Car Safety Transport Integrated Quality Management System Based on Internet of Things(IoT)
Jong-Un Won, Chiho Yoon, Sang-Chan Park
J Korean Soc Qual Manag. 2016;44(4):869-881. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.869
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883 |
An Analysis of Ordinary Mail Service Quality Attributes using Kano Model and Decision Tree Model
Hyeon Deok Choi, Moon Charn Riew
J Korean Soc Qual Manag. 2016;44(4):883-895. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.883
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897 |
Affective quality improving method for service fields by analysing customers' affective sensory responses
Jaeho Choe, Sungjoon Park
J Korean Soc Qual Manag. 2016;44(4):897-906. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.897
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907 |
The Effect of Startup Internship Education Service Quality on Entrepreneurial Capability and Entrepreneurial Intentions
Hong-Sung Yoo, Chul-Ho Cho
J Korean Soc Qual Manag. 2016;44(4):907-920. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.907
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921 |
A Study on the Effects of the Mobile Telecommunication Quality on Customer Satisfaction and Customer Loyalty. -Focus on Moderation effect of Switching Barrier-
Byeong-Seo Min
J Korean Soc Qual Manag. 2016;44(4):921-934. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.921
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935 |
Taguchi-based robust design for the footwear outsole pelletizing machine cutter
Oh-Hun Kwon, Pyung-Hoi Koo, Hyuck-Moo Kwon
J Korean Soc Qual Manag. 2016;44(4):935-949. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.935
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951 |
A Study on the Customer Satisfaction for Smart Audio's Concept Features through the Kano Model
HoonChul Shin, Jonghak Kim, Young-Taek Park
J Korean Soc Qual Manag. 2016;44(4):951-963. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.951
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965 |
Customer perception of auto service quality using Kano-SERVQUAL integrated approach - Focusing on the auto service of ‘H’company -
Hakgyun Kim, Haegeun Song, Young T. Park
J Korean Soc Qual Manag. 2016;44(4):965-981. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.965
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983 |
The Relationship among Leader-Member Exchange(LMX), Empowerment, Job Satisfaction, Organizational Commitment, and Customer Orientation : Focused on the Jeju-Air
Jung-A Lee, Gi-Jong Lee
J Korean Soc Qual Manag. 2016;44(4):983-997. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.983
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