|
Home
|
E-Submission
|
Sitemap
|
Editorial Office
|
Aims and Scope
About the Journal
Editorial Board
Open Access
Editorial Office
Instructions for Authors
Research and Publication Ethics
Checklist
E-Submission
Copyright Transfer Agreement
All issues
Ahead-of Print Articles
Current Issue
Most Read Articles
Most Cited Articles
J Korean Soc Qual Manag
Search
Author Index
Journal of Korean Society for Quality Management
Search
> Browse Articles > Search
A Study on the Effect of Educational Service Quality and
Communication
on Customer Loyalty through Customer Satisfaction and Customer Trust
Eun Joung KIM, Jeong Ok HA, Jong Woo PARK
J Korean Soc Qual Manag.
2024;52(1):57-75. Published online March 31, 2024
DOI:
https://doi.org/10.7469/JKSQM.2024.52.1.57
Analyzing the Impact of Service Quality Factors on Trust, Customer Satisfaction, and Customer Loyalty of Major Tele
communication
Companies in Korea
Hyun Mo Koo, Gyeong Ju Kim, Wan Seon Shin, Ho Jun Song
J Korean Soc Qual Manag.
2021;49(4):483-503. Published online December 28, 2021
DOI:
https://doi.org/10.7469/JKSQM.2021.49.4.483
The Determinants of Acceptability in Renewable Energy
Seong Shik Ahn, Dong Hyuk Jo, Hyeok Chae Kwon
J Korean Soc Qual Manag.
2020;48(1):107-123. Published online March 30, 2020
DOI:
https://doi.org/10.7469/JKSQM.2020.48.1.107
The Effect of Conflict on Collaboration and Performance in Nuclear Power Plant Construction Projects
Yeong Seok Yu, Dong Hyuk Jo, Hye Soo Choi
J Korean Soc Qual Manag.
2019;47(3):553-569. Published online September 27, 2019
DOI:
https://doi.org/10.7469/JKSQM.2019.47.3.553
Analysis of UGV
Communication
Effectiveness focused on Message Complexity
YooSang Chang, SunWoo Shin, DaYoon SEO, JaeYeong Lee, ChongMan Kim, CheolWoo Yoo, SungMin BAE
J Korean Soc Qual Manag.
2017;45(3):503-520. Published online September 30, 2017
DOI:
https://doi.org/10.7469/JKSQM.2017.45.3.503
A Study on the Effects of the Mobile Tele
communication
Quality on Customer Satisfaction and Customer Loyalty. -Focus on Moderation effect of Switching Barrier-
Byeong-Seo Min
J Korean Soc Qual Manag.
2016;44(4):921-934. Published online December 31, 2016
DOI:
https://doi.org/10.7469/JKSQM.2016.44.4.921
Effects of Instructor's
Communication
Quality on Learning Flow and Satisfaction of Students: Targeting the Students(Parents) Participating in the Early Childhood Education Programs
Hee-Jung Kim, Joon-Ho Kim
J Korean Soc Qual Manag.
2015;43(2):201-218. Published online June 30, 2015
DOI:
https://doi.org/10.7469/JKSQM.2015.43.2.201
Cited By 1
Optimal 3G Tele
communication
Service Switching Time Considering Tele
communication
Quality of Service
Jong-Ryong Lee, kang-Hwa Choi, Soo-Wook Kim
J Korean Soc Qual Manag.
2008;36(3):76
Measures on Establishing Effective Quality Management System (QMS) in Information &
Communication
Industry
Deok-Soo Lee
J Korean Soc Qual Manag.
2008;36(2):1
The Effect of Components of Interactivity on Satisfaction, Trust, Commitment and Loyalty in Online Community
Yong-Gil Choi, Dong-Choon Choi, Sung-Su Lee
J Korean Soc Qual Manag.
2007;35(4):123
Implications of TMF and QuEST Programs to Global Standardization Activities on Internet QoS in the Era of Digital Convergence
Do-Hoon Kim
J Korean Soc Qual Manag.
2007;35(3):37
Application of Six-sigma Management Innovation in Tele
communication
Service Industry : A Case of Applying Six Sigma in KT
J Korean Soc Qual Manag.
2006;34(2):68
The Design of Service Quality Information Systems for Telephone
Communication
J Korean Soc Qual Manag.
2001;29(3):97
1
|
> Browse Articles > Search
