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The Effect of Weather Information System’Quality Factor on User Satisfaction and Business Performance
Gwangsuk Song, Gyuwhan Kim, Hanjoo Yoo
J Korean Soc Qual Manag. 2017;45(1):93-116. Published online March 31, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.1.093
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The Structural Effects of Relational Benefits on Brand Loyalty in Financial Institute
Jungbin Jang, Shin Kim, Jeongil Choi
J Korean Soc Qual Manag. 2017;45(1):39-54. Published online March 31, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.1.039
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A Study on Quality Dimension and Improvement Priority for Enhancing University Educational Service Satisfaction
Youngsoon Chang, Dajung Jung, Donyun Kim
J Korean Soc Qual Manag. 2017;45(1):11-24. Published online March 31, 2017 DOI: https://doi.org/10.7469/JKSQM.2017.45.1.011
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Customer perception of auto service quality using Kano-SERVQUAL integrated approach - Focusing on the auto service of ‘H’company -
Hakgyun Kim, Haegeun Song, Young T. Park
J Korean Soc Qual Manag. 2016;44(4):965-981. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.965
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A Study on the Effects of the Mobile Telecommunication Quality on Customer Satisfaction and Customer Loyalty. -Focus on Moderation effect of Switching Barrier-
Byeong-Seo Min
J Korean Soc Qual Manag. 2016;44(4):921-934. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.921
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The Effect of Startup Internship Education Service Quality on Entrepreneurial Capability and Entrepreneurial Intentions
Hong-Sung Yoo, Chul-Ho Cho
J Korean Soc Qual Manag. 2016;44(4):907-920. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.907
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Affective quality improving method for service fields by analysing customers' affective sensory responses
Jaeho Choe, Sungjoon Park
J Korean Soc Qual Manag. 2016;44(4):897-906. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.897
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Economic Evaluation Analysis of Effect of Train Freight Car Safety Transport Integrated Quality Management System Based on Internet of Things(IoT)
Jong-Un Won, Chiho Yoon, Sang-Chan Park
J Korean Soc Qual Manag. 2016;44(4):869-881. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.869
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Research on the recent tendency of quality circle papers and improvement plans
Heejoong Yang
J Korean Soc Qual Manag. 2016;44(4):845-853. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.845
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A Study on Airline Service Quality Assessment using Potential Customer Satisfaction Improvement Index Based on Kano Model- Centered around Chinese Passengers
lin Qi, Kyu Suk Chung
J Korean Soc Qual Manag. 2016;44(4):813-831. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.813
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The Analysis of Efficiency and Productivity of the Quality of Global Automobile Brands from the Customer's Perspective: Luxury vs. Mainstream Brand
Hyun Jung Kim, Changhee Kim, Kangwha Choi
J Korean Soc Qual Manag. 2016;44(4):771-784. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.771
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Quality Management Study of Weapon System using Ontology
Youngjun An, Yoonho Seo
J Korean Soc Qual Manag. 2016;44(4):735-749. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.735
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A Research on the Development of Quality Cost Management System for Power Industry
Myong Chang Lee, Bong Sun Hwang, Sang Jun Park, Min Gyu Kim, Dong Chun Kim, Wan Seon Shin
J Korean Soc Qual Manag. 2016;44(4):713-733. Published online December 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.4.713
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The Effect on Consumer Satisfaction through the Quality Characteristics of Consumer Perception for Smart Car Technology
In Sun Back, Seog Ju Chang
J Korean Soc Qual Manag. 2016;44(3):661-676. Published online September 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.3.661
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Financial Performance of "Excellent Quality Competitiveness Enterprise" Awarding Companies : Focusing on the Moderating Effect of Year
Hyeong Seok Lee, Kyu Suk Chung
J Korean Soc Qual Manag. 2016;44(3):617-638. Published online September 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.3.617
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A Note on the Performance of Pre-Control
Sun-Keun Seo
J Korean Soc Qual Manag. 2016;44(3):587-600. Published online September 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.3.587
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Improving the Survey Model and Investigating for the Quality Management Level in the Korea Defense Industry
Si-Il Sung, Hyeunggeun Kim, Jongman Kim, Yong Soo Kim, Kyu Suk Chung, Sung Do Kim, Sukjoo Bae
J Korean Soc Qual Manag. 2016;44(3):575-586. Published online September 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.3.575
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Extracting Priorities of Price Reduction for Military Supplies using AHP Analysis
Sangwon Seo, Hwaman Heo, Bongki Jang, Wooyull Hwang, Ilho Jung
J Korean Soc Qual Manag. 2016;44(3):473-486. Published online September 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.3.473
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A Study on the Determinants of Continuous Usage of New Technology-based Banking System: Focusing on Moderation Effect of User Experience Period
Mi Park, Ki-Ryang Lee, Hyung-Wook Kim
J Korean Soc Qual Manag. 2016;44(2):409-424. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.409
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The Study on Relation between Implementation of Six Sigma Quality Management and Financial Performance using Propensity Score Matching
Byounghwa Park, Taeyoung Park, Minjae Park
J Korean Soc Qual Manag. 2016;44(2):341-356. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.341
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An exploratory research on moderate effect of cost leadership and quality leadership strategy to relationship between environmental management practices and performances
Jeong Soo Park, Youn Sung Kim, Byung Chan Chae
J Korean Soc Qual Manag. 2016;44(2):309-320. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.309
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Research on Developing a Model for Defense Supply Chain Quality Management
Hyeunggeun Kim, Si-Il Sung, HanJoo You, Uk Jung, JongWoo Park, DongHyuk Jo
J Korean Soc Qual Manag. 2016;44(2):297-308. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.297
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Model Development and Analysis for Assessment of the National Defense Industry Quality Management
Sung-Do Kim, Suk-Joo Bae, Ji-Eung Yang, Kyu-Suk Chung, Moon-Charn Riew, Sung-Uk Lim, Myung-joon Kim, Sang Ho Park, Ji-Sun Jeong
J Korean Soc Qual Manag. 2016;44(2):277-296. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.277
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Literature Review on the Service Quality in KSQM for 50 Years
Youn Sung Kim
J Korean Soc Qual Manag. 2016;44(2):265-276. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.265
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Literature Review on the Experimental Designs in KSQM for 50 Years
Sang Ik Kim, Sang Bok Lee, Yong Bin Lim, Dae Heung Jang
J Korean Soc Qual Manag. 2016;44(2):245-264. Published online June 30, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.2.245
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An Effect of SNS Performance and Arts Information Service Quality on Initial Trust and Prosumer Activity: Focusing on Dance Performance
Sun-Woo Park, Chul-Ho Cho
J Korean Soc Qual Manag. 2016;44(1):199-214. Published online March 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.1.199
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Suggestions on Enhancing the Effectiveness of Government Quality Assurance Activities for Military Supplies in Production Stage
Byung-Cheol Shin, Woo-Yull Hwang, Nam-Su Ahn, Deok-Hwan Kim, Gye-Lim Lee, Bong-Ki Jang, Jai-Hyun Byun
J Korean Soc Qual Manag. 2016;44(1):153-166. Published online March 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.1.153
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A Study on the Factor Affecting the Service Commitment in Customer Satisfaction Education: Focused on Financial Institute Employee
Injoung Bae, Soeun Park, Jeongil Choi
J Korean Soc Qual Manag. 2016;44(1):121-138. Published online March 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.1.121
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A Study on the Meaning of Modern Quality Management from the Etymological Perspective of the word PumJil (品質)
Jin-Young SIRH, Si-Hun Sung, Han-Joo Yoo, Oh-Hyun Song
J Korean Soc Qual Manag. 2016;44(1):61-76. Published online March 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.1.061
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Review on the TQM Literature appeared in KSQM
Kyu Suk Chung, Wan Seon Sin, Dong-Hyun Baek, Yong Jun Ju
J Korean Soc Qual Manag. 2016;44(1):43-60. Published online March 31, 2016 DOI: https://doi.org/10.7469/JKSQM.2016.44.1.043
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