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An Empirical Study on Customer Subscription Intention and Satisfaction on Subscription-based Music Streaming Platform
Sang Hoon Lee, Seo Young Kim, Min Seo Park, Youn Sung Kim
J Korean Soc Qual Manag. 2022;50(3):593-615.   Published online September 30, 2022
DOI: https://doi.org/10.7469/JKSQM.2022.50.3.593
How to Apply the New Quality Dimensions to the New Business in the Digital Transformation Era?
Min Seo Park, Kyung Mi Bae, Youn Sung Kim
J Korean Soc Qual Manag. 2021;49(4):609-622.   Published online December 28, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.4.609
ESG Management Practice Led by BYN Black Yak: The Resource Circulation System for Recycling Domestic Transparent PET Bottle
Tae Sun Kang, Youn Sung Kim, Dexter Jung
J Korean Soc Qual Manag. 2021;49(3):433-446.   Published online September 29, 2021
DOI: https://doi.org/10.7469/JKSQM.2021.49.3.433
A Study on the Improvement of Airline Educational Service Quality Factors using PCSI Index : Focusing on K-airline
MinKyo Kim, YounSung Kim, SungUk Lim
J Korean Soc Qual Manag. 2020;48(2):329-344.   Published online June 26, 2020
DOI: https://doi.org/10.7469/JKSQM.2020.48.2.329
A Study on the Effect of Service Recovery through Mediating Customer Forgiveness on Customer Behavior Intention of Online Shopping Mall - Based On the SOR Model
Jing Wang, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(3):615-630.   Published online September 27, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.3.615
A Study on the Impact of Perceived Cosmetic Brand App on Continuous Usage Intention - Meditating Effect of Customer Satisfaction and Moderating Effect of Involvement -
Jia Zhao, Yeonggil Kim, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(2):237-254.   Published online June 30, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.2.237
A Study on Improving the Quality of Clothing Companies: Focusing on Kutesmart using Quality 4.0 Matrix
Jin Myeong Jang, Seung Ju Seo, Yuna Lee, Youn Sung Kim
J Korean Soc Qual Manag. 2019;47(1):199-211.   Published online March 31, 2019
DOI: https://doi.org/10.7469/JKSQM.2019.47.1.199
Development of Standard Method for Quality Innovation to Strengthen Global Competitiveness and Create Management Performance of Small and Medium-sized Manufacturing Firms
Jong Kab Park, Youn Sung Kim
J Korean Soc Qual Manag. 2018;46(4):843-862.   Published online December 31, 2018
DOI: https://doi.org/10.7469/JKSQM.2018.46.4.843
A Study on the Improvement of Spot Welding Quality of Wire Cu Alloy by Taguchi Method for Dynamic Characteristics
Ho-sam Suk, Yeun-sung Kim, Choon-burn Yoo
J Korean Soc Qual Manag. 2017;45(4):1003-1020.   Published online December 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.4.1003
An Empirical Study on the Effect of International Standards Management System Integration on Business Performance - Focused on Quality, Environment and Health & safety management system-
Yeun Sung Kim, Ho Sam Suk, Do Kyong Sung
J Korean Soc Qual Manag. 2017;45(4):781-810.   Published online December 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.4.781
A Study on Development of Multi-item Scale for Assessing Airline Cabin Service Quality
Yoonjin Kim, Youn Sung Kim
J Korean Soc Qual Manag. 2017;45(3):483-502.   Published online September 30, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.3.483
Service Blueprinting Analysis(SBA) on B2B Courier Services – Focus on Company Y
Youn Sung Kim, Jin Myung Jang, Jungoo Kang, Kyung Mi Bae
J Korean Soc Qual Manag. 2017;45(1):129-138.   Published online March 31, 2017
DOI: https://doi.org/10.7469/JKSQM.2017.45.1.129
An exploratory research on moderate effect of cost leadership and quality leadership strategy to relationship between environmental management practices and performances
Jeong Soo Park, Youn Sung Kim, Byung Chan Chae
J Korean Soc Qual Manag. 2016;44(2):309-320.   Published online June 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.2.309
Literature Review on the Service Quality in KSQM for 50 Years
Youn Sung Kim
J Korean Soc Qual Manag. 2016;44(2):265-276.   Published online June 30, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.2.265
                                 Cited By 1
A Study on the Effects of the Port Service Quality on Customer Satisfaction and Performance in Incheon Port
SooMan Kim, HaeSup Choi, Youn Sung Kim, Hong Sung Yoo, Seuck-Cheun Yoo, Seo-Young Kim
J Korean Soc Qual Manag. 2012;40(4):543
DOI: https://doi.org/10.7469/JKSQM.2012.40.4.543
               Cited By 2
The Evolution of Research on Quality: Papers Published in Journal of the Korean Society for Quality Management (2007-2011)
Don-Hee Lee, Youn-Sung Kim, Dong-Won Lee, Jung-Rae Cho
J Korean Soc Qual Manag. 2012;40(2):94
DOI: https://doi.org/10.7469/JKSQM.2012.40.2.094
               Cited By 2
A Comparison of Quality Awards Program in the Major G-20 for Developing a Korean National Quality Award Model
Tai-Kyoo Kim, Youn-Sung Kim
J Korean Soc Qual Manag. 2011;39(2):337
Analyzing the Service Blueprint for Aircraft Cabin Service
Ji-Min Lee, Youn-Sung Kim, Dong-Won Lee
J Korean Soc Qual Manag. 2010;38(4):593
Measuring Service Quality of Management Consulting
Byung-Ho Park, Dong-Won Lee, Youn-Sung Kim
J Korean Soc Qual Manag. 2005;33(3):47
A Study on the Comparison of CMM and ISO9001 for Software Process Improvement
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J Korean Soc Qual Manag. 2003;31(1):76
A Study for Building Service Quality Information System(SQIS)
J Korean Soc Qual Manag. 2001;29(2):17
A Study on Measuring Service Quality in Automobile Service Industry
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J Korean Soc Qual Manag. 2001;29(1):173
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